SodaTide orders placed through our retail partner are covered by a 60-day money-back guarantee, subject to the terms below.
SodaTideThe 60-day period begins on the date of your original purchase. We recommend allowing at least 30 days of consistent daily use before requesting a refund, so the formula has time to become part of your routine.
Contact our support team through the Contact page with your order number within the guarantee window. We will provide the retailer's return instructions and any required authorization.
Customers are responsible for return shipping costs unless stated otherwise at the time of your request. Products should be returned following the retailer's stated procedure.
Once a return is received and confirmed, refunds are typically processed within the retailer's stated processing window. Processing times may vary by payment method and financial institution.
Shipping fees and any promotional bonuses consumed or used may not be refundable. Full conditions are provided at the time of your refund request.
This summary does not replace the complete terms provided by our retail partner at checkout. For specific questions about your order, please reach out via our Contact page.
Return to SodaTide Home or view our official product page.